HSA 520 Midterm Exam Part 1 & 2 (NEW) A+++++ ANSWER

PART 1

The genesis of Health Management Information Systems (HMIS) goes back to the roots of numerous areas, including:

computing privacy.

information economics

multidimensional data sets.

medical policies.

An information-inquiring culture has transparent:

information discovery.

Core values.

direct reports.

accounting and finances.

An information-discovery culture ensures:

critical information about due processes.

sharing of insights freely and encourages employees to collaborate.

sensitivity for privacy.

giving up the power of controlling others.

The data input phase includes:

data acquisition and data verification.

data storage and data classification.

data retrieval and data presentation.

data retrieval only

A healthcare services organization may develop or adopt various types of cultures, including:

an information-functional culture

an information-secrecy culture.

an information-blast culture.

an information-hording culture.

Computational functions support:

further data analysis.

data transfer.

sensitive data.

decreasing costs.

Emerging trends that are encouraging heathcare executives to become interested in developing innovative, integrative, and cost-beneficial HMIS solutions include:

wireless, user-friendly portables.

tape recordings.

X-ray films.

accessible records.

The majority of computerized patient record systems have capabilities to reject invalid data with the use of techniques including:

batched totals and range checks.

mechanically processed coded data.

data integrity.

patient demographics.

As a trustworthy leader, the senior executive must have the ability to:

exude trust from their direct reports and corresponding followers.

develop a “top-down” working relationship with followers.

articulate how or why certain things are or are not being executed without explanations.

dictate to others on how to manage their time.

The executive largely responsible for articulating the organizational vision and mission is the:

COO

CMO

CTO

CEO

Shared values portray:

the total competencies of the organization.

the interactive coordination among the hired employees.

the common goals, objectives, and beliefs of most members of the organization.

morals of the employees of an organization.

The role of the CEO or CIO to oversee the use of HMIS in any healthcare services  organization requires that the individual has been trained and has experience and mastered a certain set of:

rules and laws.

strategic, tactical, and operational IT competencies.

department goals and strategies.

efficient business processes.

The executive who oversees the daily heathcare services delivery operations is the:

CEO

COO

CMO

DFO

Because it is an art form, motivation requires that the CIO have special skills and elevated expertise, including:

turning over goal setting responsibilities to the employees.

allowing employees to position specific individuals in the appropriate spaces throughout the organization.

being as specific as possible when detailing the goals and objectives for their employees.

assuming staff will institute a collaborative spirit with a strong sense of team belonging.       

Defensive strategies come into play when:

an organization is to be constantly at the leading edge of its product offering.

the uniqueness of certain aspects of the business activities is maintained.

cost advantage is gained through economies of scale and cost-effectiveness.

when the stage of the industry and/or product life cycle is experiencing a steady decline due to its ongoing maturity.

Real-world HMIS practices:

can be learned by reading cases in textbooks.

are not necessary for learning.

can be learned by reading published theories.

are not easily replicated.

URL stands for:

uniform relocation lab.

universal resource locators.

uniform restructuring link

usability relocation link

For breast cancer patients who may have distinct needs for care and coping, several researchers have found that these patients:

typically do not seek information regarding treatment plans.

actively engage in online and interpersonal interactions via support groups.

tend to disincline investigating medical progress.

do not require the normal level of emotional support from medical staff.

Online health information seeking should be of concern for health administrators for myriad reasons, including that it:

increases social isolation often associated with stigmatizing medical conditions.

reduces patient-physician interactions.

increases deficiencies in the health insurance and registration processes.

engages faster diffusion of medical findings.

The Internet is not void of particular weaknesses for underrepresented population information, such as:

fragmentation of health information.

verifiable facts.

credible sources.

wealth of information.

The primary purposes of the Internet Engineering Task Force (IETF), Internet Architecture Board (IAB), and Internet Engineering Steering Group (IESG) are to:

restructure the Internet.

function as Internet regulating bodies.

develop an Internet hub infrastructure.

develop a network system.

Online activities include:

spreadsheet development.

ACCESS reports.

communications.

PowerPoint presentations.

Determinants of site success such as Trusera (invitation only), DailyStrength, PatientsLikeMe, and Caring.com rest with a triad of:

blog ratings, site ratings, and community forum ratings.

member numbers, daily hits, and word of mouth.

theory, research, and practice.

accuracy, veracity, and verifiability.

Online extraction of relevant health information by both experts and laypersons have proliferated due to:

decreased computing literacy.

less availability.

advances in Web-based interface technology.

extremely high cost.

The Internet has facilitated the use of information and communication technology (ICT) to:

discourage the constant use of the Internet for medical information.

sustain patients with a variety of illnesses.

increase social isolation.

treat diseases.

PART 2

Customer relationship management (CRM) software must be designed with the following in mind.

An in-depth recognition of its customers’ specific needs.

Strategic communication is for different types of software.

Enhancement of existing programs and services.

Creative services that would progress and fulfill the organizational long-term goals.

The goal for ERP is:

to achieve single data-entry points throughout the organization.

to maintain non-standardized,  unique processes.

to succeed even with the lack of business process reengineering.

to maintain the use of paper-based orders.

The primary goals of supply chain management (SCM) are:

to achieve increased efficiencies with regard to information flows and exchanges between the organization and its external parties.

to satisfy the need for economies of scale.

to increase the volume of daily purchasing.

to decrease efficiencies with regard to information flows and exchanges.

How can ERP software be used to facilitate data integration?

Maintaining separate processes as previously developed.

Using insurance companies to sort it out.

Amalgamating existing business processes in an organization.

Using health professional associations.

Primary storage, or main memory is:

the central processing unit (CPU) of a computer.

the program instructions and data provides the CPU with a working storage area.

random-access memory (RAM).

read-only memory (ROM).

A key high-profile enterprise software system that has emerged in the HMIS landscape is:

supply chain management (SCM).

just-in-time (JIT) inventory.

health maintenance organization (HMO).

Internet explorer (IE).

What has often been referred to as the “brain” or “heart” of a computer?

CPU

RAM

CU

ROM

Customer relationship management (CRM) is a major HMIS enterprise software system that:

has a predetermined budget.

can enable owners to personalize their heathcare services benefits online.

has a set listing of highly recommended and non-participating physicians and specialists.

does not maintain research information on prescription drugs.

Issues that may arise with a RHINO setup like the Mayo Clinic’s include problems with:

maintaining separate processes as previously developed.

using insurance companies to iron out problems.

difficulties with patients.

data shadowing and the need for creating interfaces to communicate among disparate platforms and software.

The rapid advancements of e-commerce and managed care placed new demands on the healthcare industry in the 1990s to:

establish information infrastructures that work with the Foxfire browser.

establish information infrastructures that facilitate timely and interoperable patient formation.

establish information that works with Internet explorer (IE).

establish information that does not contain firewalls.

Consolidation, sometimes purported as a “market-sheltering activity” occurs when:

the central processing unit (CPU) of a computer is shared.

the program instructions and data provides the CPU with a working storage area.

two or more comparable healthcare services organizations combine to augment or preserve market power.

read-only memory (ROM) is shared.

One definition of community health information networks (CHIN) is:

A network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT.

A special interest group (SPIG).

Improved efficiency and effectiveness of healthcare services delivery.

A not-for-profit organization.

One definition of regional health information organizations (RHINO):

A network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT.

A special interest group (SPIG).

Improved efficiency and effectiveness of healthcare services delivery.

For-profit organization.

Open systems, as characterized by the Internet, electronic data interchange (EDI), and extranets, offer:

two-way access for external agencies.

eliminate the need for the exchange of standard-formatted transactions.

no requirement for electronic ordering.

no requirement for electronic invoicing through EDI.

For practice management systems delivered from private healthcare organizations and hospitals, electronic billing and patient scheduling are being developed for numerous benefits, including:

keeping manual follow-up procedures.

reducing, or possibly eliminating, all paper-based forms for which healthcare services organizations are especially vulnerable.

increase the accuracy of billing/coding.

eliminating electronic order processing.

What is the ultimate and primary goal for the CHIN evolution and the RHINO movement?

Consumer privacy.

Internal policies.

The development of Health maintenance organizations (HMOs).

The establishment of a national health information network (NHIN).

EHR will be one of the most costly project expenditures that a healthcare services organization will undertake, with regard to the investments of time and money and the resultant challenge of returns on investments (ROI). This is due to:

the significance of the returns to be realized from an EHR implementation remains a concern for many healthcare executives.

the program instructions provide the CPU with a working storage area.

two or more comparable healthcare services organizations combine to augment or preserve market power.

read-only memory (ROM) is shared.

A Web-based PHR system will empower patients with:

remote patient monitoring for older patients that cannot be added since patients do not need to be concerned about their chronic states of health.

access to their own records and help them take a more active role in managing their own health.

privacy since physicians will be the only people allowed to view records.

accessibility for all caregivers since the records are open for viewing.

Possible risks in trusting all your personal health records with a carrier such as Google Health include:

a network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT.

information that could be sold to, or mined by, people from organizations that are unknown to the patient.

improved efficiency and effectiveness of healthcare services delivery.

a not-for-profit organization could safe keep your records.

Healthcare databases have been in existence for as long as there have been data storage devices, and in addition to a computer data-processing database, they can include.

the volumes of patient files lining the shelves of a physician’s clinic.

healthcare organizational policies and decisions.

query languages such as SQL.

processes as outlined in a documentation manual.

Google Health pays particular attention to security and privacy issues, which clearly restricts:

infrastructures that work with the Foxfire browser.

information that facilitates timely and interoperable patient data.

the transmission or release of the subscriber’s information to third parties without the subscriber’s consent.

information that does not contain firewalls or other protections.

When combined with various other workflow tools, computerized physician order entry (CPOE) can also be useful in providing information about:

manual follow-up procedures.

reducing paper-based forms.

patient scheduling.

eliminating electronic orders.

Electronic health records can:

improve upon unique non-standardized processes.

eliminate single data-entry points throughout the organization.

significantly increase the risk for medical errors.

enhance the quality of healthcare services delivery.

Closely related to, and often functioning as part of, EHR, a computerized physician order entry (CPOE) system is basically:

a competitive system within an amalgamation of systems.

an internal policies document approved by the Board of Directors.

automated order-entry system that captures the instructions of physicians with regard to the care of their patients.

information on research of prescription drugs.

Three categories of healthcare data are required, almost universally, by healthcare services

organizations for supporting their planning and decision-making activities, and one of these is:

vital statistics.

environmental statistics.

census statistics.

consensus statistics.