MGT 18 managing diverse team

Quiz #1Study GuideMGT 18 Quiz #1will include multiple choice, true/false and matching questions. Below is a list of topics covered on the exam. Although all readings, slides and lecture are fair game for the Quiz, the following topics will help direct and focus your study effort. Please login to Canvas on “Assignments “and look for “Quiz #1” link to access your exam at your regular scheduled class time hour(Pacific Time)unless you have written permission for an alternative time.

1.Idea of diversity tension (Goldsmith)

2.Business case for diversity (See Scott Page Video) + superadditivity

3.Katherine Phillips on how diversity makes us smarter

4.Successful teams (Katzenbach and Smith, and Hackman’s team misperceptions)

5.Advantages of and differences between workgroupsand teams

6.5 Stages of group development (Tuckmanlecture onlyno associated reading)

7.Cardona and Miller on team development, the Carmill Model

8.Group normsand rolesconstructive and debilitating

9.Pentland’s research on successful teams, including his TED Talk

4.Social Identity Theory(Martin Davidson)

5.Master status/foreground identity (Sandra Sucher)age, race and gender

6.Harrison (surface level vs. deep level differences)lecture material

7.Identity diversity, stereotypesand interpersonal convergence (including Polzer)

8.IAT, implicitbias, ingroup favoritism, etc. (Banaji)

9.Tessa Charlesworth and M. Banaji how American’s biases are changing

10.Duhigg and the research findings from Google’s Project Aristotle

11.Separation, variety & disparity diversity (Edmondson & Roloff)

12.Psychological safety(Edmondson &Roloffand Shane Snow)

13.Johnson Vicksberg et al. on personality styles and team leadership

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