OPS 571 Final Exam (Newest)

1. A major competitive dimension that forms a company’s strategic operational competitive position in their strategic planning is which of the following?

Cost or price




2. In setting up a kanban control system you need to determine the number of kanban card sets needed. If the expected demand during lead time is 25 per hour, the safety stock is 20 percent of the demand during lead time, the container size is 5, and the lead time to replenish an order is 5 hours, what the number of kanban card sets is needed?





3. Which of the following is a multifactor measure of productivity?

Output/(Labor + Capital + Energy)

Output/All resources used



4. Which of the following is an alternative possible service encounter included in the service-system design matrix?


Automated teller (ATM)

Face-to-face distance

Questionnaire response

5. In development of an operations and supply chain strategy, which of the following may be an important product-specific criteria to consider?

Learning curve

Supplier after-sale support

Production lot size


6. Which of the following is one of Dr. Eli Goldratt’s rules of production scheduling for optimized production technology?

An hour lost at a bottleneck saves an hour for the entire system

Do not allow bottlenecks to govern the flow of the line

Utilization and activation of a resource are not the same

Balance the capacities, not the flows

7. You have just been assigned to oversee a series of projects. Functional areas will loan you personnel for each project, and separate project managers will be responsible for separate projects. These project managers will report to you. Which project management structure is being used?

Matrix project

Pure project

Functional project

Task force

8. Which of the following is a reason that firms must develop more new products than ever?

Commitments to joint venture partners

Product life cycles are shorter

They are replacing old customers with new ones

To amortize heavy investments in development labs

9. We would expect to see which of the following in an MRP system’s inventory status file?

End items produced

Late/early delivery records

Labor efficiency

Scrap parts

10. The centroid method for plant location uses which of the following data?

Inbound transportation costs

Volume of goods to be shipped between existing points

Transport times between facilities

Correlation matrix of existing facilities

11. The Pareto principle is best applied to which of the following inventory systems?



Fixed-order quantity

ABC classification

12. A company can produce a small lot of products the first time at a cost of $2,000. If their 85 percent learning curve allows them to reduce their costs on each lot, what is the total cost of producing 5 lots?





13. You are a consultant called in to estimate the costs after the employees learn how to do a job more efficiently by repetition of new product. You find a company can produce a product the first time at a cost of $5,000. If their 90 percent learning curve allows them to reduce their costs on each unit, what is the total cost of producing 100 units of the new product?





14. A material requirements planning system is an example of which of the following scheduling systems?

Infinite loading, backward scheduling

Finite loading, backward scheduling

Infinite loading, forward scheduling

Finite loading, forward scheduling

15. Capacity planning that involves hiring, layoffs, some new tooling, minor equipment purchases, and subcontracting is considered as which one of the following planning horizons?

Long range


Short range

Intermediate range

16. You want to determine the upper control line for a p-chart for quality control purposes. You take several samples of a size of 100 items in your production process. From the samples, you determine the fraction defective is 0.05 and the standard deviation is 0.01. If the desired confidence level is 99.7 percent, which of the following is the resulting UCL value for the line?





17. The objectives of work center scheduling include which of the following?

Providing variety to workforce

Following all the priority rules

Minimizing setup costs

Avoiding tradeoffs

18. For which of the following should we use an R-chart to monitor process quality?

Deciding whether an airliner has sufficient fuel for its trip

Determining whether vehicles from a motor pool will run

Weighing trucks at a highway inspection station to determine if they are overloaded

Student grades measured from 1 to 100

19. Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?

The service package has the same legal protection available to manufactured goods.

The service process and service product can be developed independently.

Manufacturing is far more capital intensive than services.

The service package is the major output of the development process.

20. Which of the following is a time-to-market performance measure used in judging product development performance?

Customer loyalty

Product reliability


Frequency of new-product introductions

21. In business forecasting, what is usually considered a medium-term time period?

One to six months

Three months to two years

Six weeks to one year

One to five years

22. There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T’s used to classify poka-yokes?





23. Assuming no safety stock, what is the reorder point (R) given an average daily demand of 78 units and a lead time of 3 days?





24. Which of the following is a measure of operations and supply management efficiency used by Wall Street?

Earnings per share growth

Current ratio

Dividend payout ratio

Receivable turnover

25. A project starts out as which of the following?

Critical path method (CPM)

A latest-start-time estimate

A series of milestones

A statement of work

26. The ability to rapidly and inexpensively switch production from one product to another enables what are sometimes referred to as:

Economies of shape

Economies of scope

Economies of size

Economies of scale

27. According to the theory of constraints, which of the following is a financial measurement that can be used to measure the firm’s ability to make money?



Net profit

28. What is a work breakdown structure?

A depiction of the activities making up a project

A Gantt chart

A list of the activities making up the higher levels of the project

A definition of the hierarchy of project tasks, subtasks, and work packages

29. If a firm produced a standard item with relatively stable demand, the smoothing constant alpha (reaction rate to differences) used in an exponential smoothing forecasting model would tend to be in which of the following ranges?

5 to 10 percent

60 to 120 percent

20 to 80 percent

20 to 50 percent

30. What transportation mode has very high initial investment costs but gives a very low cost per mile for products that are highly specialized and require no packaging?





Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Lets Write For You
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Customer reviews in total
Current satisfaction rate
3 pages
Average paper length
Customers referred by a friend
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat